Don't bother with customer support - they suck!!! There is a work around to this Turbotax error....
GO to the Fed Return and dependent care section under deduction....create a dependent care expense for $1 - pick a child to assign it to and then enter the name and SS# for someone you know who will let you use their info as the dependent care provider(or possibly make it up if the software accepts it..it doesn't matter as you will see). When you get to the question of whether these are 2020 expenses paid in 2021 select YES so the $1 will not transfer to your return. This should fix the error in the KY return and also eliminate the Dependent Care for $1 on form 8812. Just verify the $1 does not appear on your tax return under dependent care expenses before you e-file. This worked for me and happy not to wait on these dummies at Intuit trying to sell me CreditKarma throughout the whole process.
