State tax filing

I went over to H&R Block to e-file and they got into tax details that this website did not. So I am getting back MORE money than I did on this site. Not sure if that would be true for everyone but I am going with who helps me get the biggest refund. I have used Turbo Tax for years without ever there ever being a problem. My fiance is a programmer and I am telling you, he said it should NOT be taking this long to fix a bug. It's been since Friday for me and over a week for some that I have seen on this board. With this being a major tax company and not some no-name, they should have programmers at any given moment to fix this issue.