State tax filing

Hello,

 

I paid to e-file both and yet I cannot file my NY State because of the fact Form IT-196 is not upgraded in your online version of TurboTax.

 

Unfortunately I am unable decouple my Federal taxes from my NY State taxes as you suggest.

 

When I go back and try to see if I can simply e-file my Federal taxes while waiting for you to update your software,  I can never get to a "Here are your filing options screen." Therefore I can never select Change next to my state return. Instead, I am caught in a loop where I am send back to the screen where I can only submit both my filings for review, and at that point I am, once again, caught up in the fact that I cannot e-file because my state form is unacceptable because the software needs to be upgraded...and so forth and so on.