State tax filing

I am having this exact same issues! Been trying to file my taxes since last week! I have enter everything in like I do every year. This doesn’t make any sense. I have always used turbo tax but I will tell you I don’t like this! I was on the phone 2 hours yesterday with one of their representative. She had no idea what’s going on. I feel like they should be trained better and know where there’s a glitch in the system!!!