Customer with 1099 NEC stated there were issues with EIN or SSN. When re-entered the problem remained. Lead advised customer may have to delete the Form 1099-NEC and re-enter make sure to distinguish between EIN or SS of the issuer, no need to reenter EIN in KY side.
If it does not let customer efile, the cx should check with the issuer of the 1099-nec for the correct tax id number.
I think it may still be a glitch or the form is not ready to be efiled.
