I spent 2 hours on the phone with Support yesterday (2/4) and every workaround they gave me did not work. There is some problem at their end in the efile processing for RI. So, it has been reported as not working. It would be helpful if more of us complained to them, so they actually understand this is a big problem that needs to be escalated to their tech department. It is not a problem on the consumer end - it is their coding. Don't bother with any of their fixes at this point.
