Cynthiad66
Expert Alumni

State tax filing

When an error like this occurs, it indicates that the software is being updated and you will not be able to e-file until that happens.  We do not have a fix for this update so we suggest checking back often to see if the updates have been made and you can file.

 

In the meantime, please clear your cache and cookies and reboot your device.  Sometime this helps.

 

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

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