State tax filing
When did you e-file your New York return? It may take 24-48 hours for their system to update to reflect your return.
In addition, please make sure you are using the correct refund amount requested when you fill out your information on their website.
Lastly, per NYS, if the information you enter when you check your refund status does not match what's in our system, please also verify the following:
- Are you entering the whole dollar amount only? For example, $223.45 would be entered as 2 2 3. Also, please make sure you are entering your New York State refund amount and not your Federal refund amount.
- Before entering your information for the fourth time, please verify that you are entering the same information that was reported on your New York State return. If the information doesn’t match this time, you’ll be unable to use this service for 24 hours.
- Please verify that you are entering the same information that was reported on your New York State tax return. Please allow a minimum of 24 hours before you access this service again.
