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Unable to Enter Direct Deposit Information TT2021
Using TT2021/SC State return:
After I enter the DDepost information, my only options are "Use Another Refund Method" or "Use Direct Deposit".
I select "Use Direct Deposit" and the next screen has RED LETTERS of "Account Number Needed", "Routing Number Needed"... and I did enter both correctly, along with bank name. I've gone through this step numerous times and the bank information is never stored by TT2021 for some reasons. The fields are always blank when I go back.
Then I went to the actual South Carolina State form and inputted the information manually and again, it wasn't saved.
Help!!!
‎January 30, 2022
1:53 PM