I just finished my 2021 taxes and noticed that I have not received an Illinois real estate tax credit, which should be 5% of the real estate taxes I paid during the year. I realized that I have not received this credit for at least the past 3 years. The problem with 2020 (which I pulled back from Turbo Tax to review and looked behind the scenes) is that Schedule ICR is incomplete. TurboTax is missing steps 4e, 4g, step 5 and step 6. The calculation is never done. Based upon your comment, 2018 had problems. I tried to submit a question within the software as soon as I realized what was happening - but the virtual app did nothing with the question. I do not know how to report this and now I have to determine what years are bad and see how to refile with Illinois to get my credit. We're talking real estate taxes upwards of 9K or more. I saw that you can re-file up to 3 years back within Turbotax - but if the software has a bug, that wouldn't work! Who do I contact at Turbo Tax to get this problem fixed in their software? https://www2.illinois.gov/rev/forms/incometax/Documents/currentyear/individual/il-1040-schedule-icr....
