rgalati
Returning Member

State tax filing

2021 Turbo Tax Premier for iMAC

 
I received one free state download
When I requested the second state, it took me to the order process.
It confirmed the state (PA) and the $40 cost.  Next step is billing address
It asks me to sign in to Intuit
It presents my billing address info, and asks to confirm which one
 
I expect to go to Payment Info, but I get:
“Hmm….it looks like we’ve hit a slight snag”
“Please try again or check back in a bit”
There is a “Try Again” button - but no luck with that
 
Then it points me to a turbo tax support link - no luck