I was on the phone with Intuit for about an 45 mins yesterday. (Though it took about 15 mins to figure out how to actually contact them). When I finally connected to an agent, she was great! Very knowledgable. We walked through the worksheet for 2020 and 2021 that NJ provides on line, and we agreed on the problem.
Once we had that done, she was able to check her notes and with her team. They said that the state '21 code for the Mac was not yet completed and that an update, which would fix/address the exclusion "bug" would be coming, probably by the end of January '22. I said that they should have put something in the program to make people aware.
She said that should we keep me informed if she heard anything new.
Then I spent about 15 mins complaining about the difficulty to figure our how to get help and/or a live agent from Intuit. For those who do this with their online program, TurboTax Live makes it easier to get to an agent. However,, from talking with her, it seems like the program is a bit dumbed down online, i.e., you have more control with the desktop version.
Anyway, let's see what happens
