I had my return almost prepared on my laptop when the laptop display failed. So I had to install the program from CD anew on my desktop. I got through that very annoying process after five erroneous loads (the thing was refusing to show me the activation screen--it was just a blank white screen), but then when I finally got into the program it told me I had to download the state forms (of course). I file in 3 states. (I note I had the TurboTax file on my cloud account, so I had opened it from there. So the program ITSELF told me I had to download the states I had already paid for.) It downloaded my home state, and then when I went to download the other two (which are already part of my return) it's trying to charge me $49 for each one. I purchased those last March, so why is it charging me again? How do I get those forms activated without paying the fees a second time?
