State tax filing

I had not updated, but I had rebooted. I was hopeful that updating would solve the problem, but it did not. BUt it did reveal more about the issue. 
I started TT2018 and attempted to update it.

The Inuiut Update froze ( I had to use Task Manager to turn it off) after this error message popped up:

 

State Update

Failed to download

https://down I o ad .esd.intuit.com/ESD/Files/CTG/comp/982BBFD4346B083D716A2E58B4F 998A1/v1/ContentJwcaiperrnsi - Error -[phone number removed]. Details: The job's cost transfer policy settings prevent the job from transferring at this time. Check for solution

(Released 5/4/2020)

So it does seem like I have an issue with the state not be updated, but I also appears I cannot. The screen was actually frozen so I could not click on the "Check for solution" not the "OK" button that was at the bottom right.