State tax filing

I am in the same boat. I e-filed via TT for both Fed and NJ. Fed was processed and refund was received. NJ was rejected. I waited until last Saturday to try to fix it. Had some updates in TT, but not sure whether it was anything related. And then was told if this is an amendment, it has to be filed by mail.

My questions are:

1. Was the original return rejected by NJ or TT itself, as when I checked my refund status on NJ state website, I got the following info. The last line made me think whether the e-file was sent to NJ at all.

We have no information for the Social Security number and refund amount you entered at this time. This may be because:

  • You entered your Social Security number incorrectly; or
  • You filed your New Jersey State tax return with your spouse and your spouse’s Social Security number was entered first on the return. (Try again entering your spouse’s Social Security number); or
  • We haven’t processed your New Jersey State tax return yet. Allow more time for processing and check back again. Once we begin processing your return, an update will be available on this refund inquiry system.

 2. How do I find out whether TT has the relevant updates? When I tried the amendment, there was really no difference between the before and after.

3. If I have to mail it in, can I get a refund from TT?