- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
State tax filing
Didn't work. There is not an issue with the "Continue" button. When I try to e-file, it asks me how I want to pay for the state e-file charge. This I've already done but it still comes back to this each time I file. I choose pay with credit card and it goes to the screen where it says "Let's Complete your Purchase Online" It says "If you have already paid to enter your confirmation number". I don't have a confirmation number. I have an order number in my email purchase confirm but this doesn't work. I can instead hit the continue button. Regardless of whether I enter my order number or just hit the continue button, I get to the next screen that tells me that it has "restored all products associated with this account" The only option there is the "Close" button. When I click Close it takes me back to the "You're almost ready to file screen". And then it goes through the whole series of screens again. An endless loop.