Q. If, prior to the pandemic, the employee already worked from home out of state on some regular schedule, those days are still eligible to be apportioned as they have been in previous years. Is that consistent with your understanding?
A. Yes.
Q. Hence the information on TurboTax (TT) is incorrect?
A. No. You can't expect TT to know the W-2 is wrong.
I'm not specifically familiar with the TT MA software. But, for the states I am familiar with, this is how you do it:
At the w-2 screen split the boxes 15-20 W-2 info into 2 lines. On the 1st line leave MA in box 15 but change the box 16 to the amount allocated to MA; leave the MA withholding in box 17. On the 2nd line put NH in box 15 and the NH allocated wages amount in box 16; leave box 17 blank. That should get TT to do the apportioning.
