@ cliu_uml wrote:
My desktop version is purchased online, but it contains a free state tax download, the package is named "TurboTax Deluxe 2020 Desktop Tax Software, Federal and State Returns + Federal E-file (State E-file Additional) [Mac Download]"
Here is the merchant's description "COMMONWEALTH MAS DES:ECHECK WEB ID:XXXX WEB", merchant's name is "COMMONWEALTH MAS".
Yes, the product you described should include the state program, with a 24.99 fee to efile the state return.
That wording of the $60 charge description doesn't look like anything to do with a charge from TurboTax/Intuit. It looks like something from the State (Commonwealth) of Massachusetts. Theoretically, it could be from any department in Massachusetts government that allows payment by echeck. Have you paid any fee to Massachusetts recently for anything else at a Mass. government website? Does that charge in your bank account or statement show a phone number in the charge description?
Since this is tax-filing season, I'd start with phoning the Massachusetts Department of Revenue to see what they say. If it wasn't them, then maybe they can suggest how else to track it down in the Mass. government. Here's their contact page with a phone number:
https://www.mass.gov/info-details/contact-dor
Your bank may have more underlying info for the charge, too, and perhaps can be more specific about where the charge came from.
