Rob8400
New Member

State tax filing

That did finally work. But when I used Turbotax for Home and Business there was never any indication I had to obtain the 6 digit IP PIN for myself and my wife from the IRS.  So I followed the filing instructions and entered a random 5 digit pin and 2019 AGI.  My returns were rejected many times. When I called Turbotax phone help, I was told it was an IRS problem and the tech support suggested I should mail my returns.   When I finally got the 6 digit IP PINs from the IRS, and entered them plus the random 5 digit pins and AGI, my Federal return was accepted. Still waiting to hear from Massachusetts about the state returns.  Isn't this something the software needs to address?  Thanks for your help and in the future I will go online for help rather the phone tech support which misled me.  BTW I know the IRS changed their regs several times, but I have been using Turbotax  for Home and Business for twenty years and have never before encountered a problem like this.