So frustrating. I finally submitted my taxes. I had my name changed legally (same SSN). So I edited men name in profile. I had to submit taxes to Federal, Wisconsin, California, and Illinois. All accepted except Illinois! I read that taxes look at SSN. This is the message I get:
"FormIL1040, Primary Taxpayer SSN and the first four characters of the last name do not match our records from prior year returns. The first four characters of the last name associated with the Taxpayer SSN must match our records, or else a paper return must be filed."
How do I fix this? I need Illinois to know my legal name changed. Maybe call the State? Even if I file paper return it could still get rejected. I prefer electronically filing. Any advice?
