Unfortunately your suggestion does not fix the issue. I'm sitting here in a forever loop trying to finish up my taxes over a form 1099-R that lists a zero distribution and a zero tax withheld and a Turbotax Premium software that won't allow me to transmit my tax forms. Sorry Intuit, but this is NOT why I purchased Turbotax. This is an obvious glitch in your software that should have been fixed well before today. If someone has a clear and workable way around this I'd appreciate hearing it.
For clarity, this is the difficulty... Turbotax informs you you're good to go and you click through to the point where you're about to transmit your Fed and NYS returns. At that juncture the software tells you 'everything looks great', but 'before you e-file, we need a little more information that we didn't need earlier'. The software then takes you back to a page showing you your 1099-R, indicating a problem with Box 14a. It explains, 'for electronic filing, NYS and Local withholdings cannot be greater than or equal to gross distribution'. In my particular instance, the distribution was left blank (there was none) and 14a is also blank since nothing was withheld. Leaving these blank will not allow you to proceed to transmission, nor will filling in boxes with a "0" (including matching box 16 with box 1 as suggested above). All variables seem to keep you in a loop where you're about to transmit, only to be brought back to a page about this box 14a.
If someone out there has a resolution, I'd appreciate hearing it. Thanks.
