Some things you could check:
1. What kinds of K-1 forms did you get? In my case it was Federal Schedule K-1 (Form 1065) and New York Partner's Schedule K-1 (IT-204-IP). Is yours the same? There are different kinds of K-1s and I think they can go to very different places. The Turbotax federal section has 3 major categories: Form 1065, Form 1120S, and Form 0141.
2. Take a look at NY Form IT-225 and the instructions for that form. (https://www.tax.ny.gov/pdf/current_forms/it/it225i.pdf) Maybe you can see where the additions and subtractions are supposed to go and put them there directly. Or if the code you have isn't listed in the instructions, maybe the K-1 form has an error.
3. If all else fails you can talk to Turbotax (though today it is probably a long wait). Use menu item Help->TurboTax Help Center (not "Help Center" in the upper right) and do a search. Then if you don't find a good answer you will be offered a chance to call TurboTax.
