Thank you for trying to help me. I am convinced the problem is with TurboTax's software. No one else in my school is having problems. TurboTax has been very frustrating for me this year. First, I wasn't able to download my already paid-for online 2020 software, and only after an hour or more on the phone with TurboTax were we able to figure out how to work around the glitches. Now I can't access my last year's online account, so I can't find what exactly I did last year, when my W2 also had nothing in Box 14 and something in Box 12. I have spent days sending my forms electronically, and all are rejected. There is no way something should be in Box 14 because I am an adjunct and adjuncts are not eligible for institutional retirement contributions. I feel TurboTax should reimburse me for my printing and postage costs (and even the days lost of wasting my time going in circles), and for whatever problems I will have with NYS since NYS requires electronic submission but I can't send my form electronically. I have received "advice" from this online community and also via phone, where the technician took over my computer and together I re-uploaded my W2. , and again my form was rejected. The problem is with my software.
