State tax filing

Unfortunately the fix suggested by DMarkM1 didn't work!  I work at a public university.  In Box 14 of my W2 it says OTHER but has no dollar amount.  I've submitted my taxes at least 7 times, and they keep being rejected.  I've deleted my W2 and retyped everything manually, leaving Box 14 copletely blank.  I've put every combination of in Box 14: OTHER in Box 14, $0.0 and blank in the amount column, IRC 414(h) Subject to NY tax and blank in the category column.  I also teach at a private college, but that W2 doesn't seem to have an issue.  Is it possible the two W2s are in conflict? I'm at a complete loss.  I have simply too many pages to send NY a printed form, plus NY only wants electronic.  Does anyone have any idea of what I can do?