@Greg3145 wrote:
I have the same issue. Unable to pay the $24.99 filing fee to efile my state return. I get to the "Let's complete your purchase online" screen but none of the links on this screen work including the "continue" button. Spent 8 hours with TTAX help desk yesterday and they have no solution. VERY FRUSTRATING!! FIX THIS!!!!
Are you using the Windows version?
If so, and if you have a popup window for payment that has any missing elements, non-functioning links, or a non-functioning "Continue" button, etc. it may be related to screen resolution and/or scaling similar to the screen problem some folks experience who get a blank activation screen when first installing the product.
If that's your situation, go to Windows Settings>System>Display and try a screen resolution of 800x600 and scaling of 100%. If that doesn't work, try a resolution of 1024x768 (with scaling of 100%).
Does that make any difference?
