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lack of documentation sent to state by TurboTax
I moved from IL to NC in 2019 and when I filed my returns TurboTax said the taxes I would not be paying enough taxes to NC through my pension and SS and would need to make quarterly payments. Well that turned out to be incorrect and I ended up paying way to much to NC and ended up with a large refund coming.
I finished my taxes 11 weeks ago and because of the large amount expected back from NC I paid the money to file electronically to the state; this was the first time I ever did a electronic filing to a state. I have been waiting ever since for my money and after 6 weeks (what is suppose to be the average wait time for electronic filing in NC) I started checking the status weekly but it constantly said it was in the 2nd phase; the review phase.
Well I got a letter today from them stating I needed to send them my entire Federal Tax return for review to be completed. My question is, why didn't TurboTax send that information with the state return? From what I can see if I had submitted my return via the mail I would have had to include my Federal return so why didn't TurboTax do that electronically?
It looks like I wasted $20 to file it electronically and will end up waiting longer had I just filed it via the mail (they say 8 weeks average for a refund when filing via the mail; at this stage I'll be lucky to get it in 16 weeks). Not happy and frustrated with TurboTax.