I have similar issue. I am done with federal efiling. Now I am trying to do state efiling. When I tried to pay with my credit card, a blank screen popped up. I called customer support. She manually placed the order for me. I downloaded the file as she asked me to. It didn't help. I am still stuck at the "pay with my credit card" step and can't do efiling. Then the customer support just hung up on me! After she charged me $25. Any suggestions?
