Lack of and guidance in interview

Doing my State (California) taxes and getting frustrated by TurboTax's lack of help/guidance on specific topics in the interview.  For example, I get to the section on "Eligible for a Research Credit? and the d**n Turbo Tax asks me "Are you eligible to take this credit in 2020?"

 

F1 only brings us the stupid general help and there is no link to guidance or anything to help me answer this question.  Makes me wonder why I'm paying for this software and not just using the free versions when I have to dig into the IRS guides to figure it out.  

 

Get your act together TT or you are gone!!!!