THANK YOU !! After 3 weeks in TurboTax limbo, that seemed to do the trick. However, for people like me, I'll be a bit more specific. The setting to be changed are on your computer, not in the TurboTax app or your browser. Go to your computer settings. Select, 'System' and then 'Display'. Scroll all the way down until you reach 'Scale & Layout', and then 'Display Resolution'. The default on mine was 3840x2160 and I changed it to 1280x800. THen close TurboTax and reopen under the new settings. The screen looks clunky and is smaller, but the payment window was live and redirectly me to TurboTax payment site. I paid, saved it and when I went back to file later, I had to pay again. I ahouldn't have had to pay anything, but I needed to get it filed. I can't believe that a glitch like this got past QA. It caused a lot of grief. Thanks again and I'm grateful for your help.
