This is not a billing issue. It's a TurboTax software design issue. In the past, prior to starting a TN state return, the software would ask a qualifying question regarding the filer's income, and determine the need to file the return or not. This year, TurboTax prompts the filer to download and pay for the state return, and then determine the return was unnecessary. This is a change that only benefits Intuit.
