It may be best for
you to talk in real time to TT Customer Support . They can even screen share
with you if necessary to see what is going on.
Here's how to be assigned a phone number to
the proper department at TT Customer Support during the business hours shown
below (it will not display when they are closed).
1) Go to https://support.turbotax.intuit.com/contact/
2) Choose the product platform you are using.
3) Ask a question or keywords
without quotes, and Submit.
4) On next page, skip the suggested
articles if they don't help.
5) Scroll down, and you should be able to
enter the Support module to get a phone number. (That will be grayed out when
they are closed).
