HeatherPLO
Expert Alumni

After you file

If you have not received your Turbo Tax Prepaid Cards, you will need to reach out to their customer service to track them down or obtain new ones.  We do not have access to the systems that service the prepaid cards.  The number to reach out to their customer service is: (888) 285-4169

The account numbers listed on the return are simply the account numbers tied to the card, so the funds can be deposited.  

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