TurboTax Online includes
- Preparation and e-filing of one federal tax return
- Preparation of a state tax return is available for an additional fee (e-filing included)
The fee's are not only for E-Filing, but also for the preparation of the returns.
If you would like to speak with someone regarding billing and refunds, I would encourage you to wait until after the deadline to call about billing or other non-time-sensitive issues.
