On 4/5/2026 I used turbo tax to file my taxes Order# TTWC6WB162121904 I originally opted to have them take the fee of 40.00 plus tax from my refund. That option was kicked back to me as my return was not large enough. I then entered my credit card number and was immediately charged 140.87 for the deluxe option when all I wanted was to pay for the basic 40.00 option.
I instantly received a fraud alert from my bank and stopped/disputed that charge. I am not trying to resolve the initial change that was stopped/disputed and pay for the option I wanted originally which was the basic only option of 40.00 plus tax. In all the years I have used turbo tax I have never opted to use more than the basic option as my takes are normally 1040ez.
How can I get this resolved so my bank can close this dispute and I can pay turbo tax for my original basic only option?
