davisong
New Member

Confusing and clunky to use.

I see many mistakes and confusing issues when I use TurboTax.
I'm not a tax expert, so I want it to be easy to understand.
It will tell you something is wrong, but it won't show you the location of the problem.
I want clear and simple explanations of what I need to enter and why. Screen captures would help.
Sometimes TurboTax didn't know about a form that I had to enter. It should understand all of my STATE forms.
In one case, it asked for a single number when my form had a,b,c,d for that number!

The duplication is horrible. It will circle you through the same things again and again and again.