- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
After you file
I had some issues with printing and PDFs for Mac earlier in the season, particularly for California. Today I am able to print. Make sure you have all TurboTax updates installed.
The "ERROR: undefined OFFENDING COMMAND: Sans" message in TurboTax is a PostScript font error occurring during the print process. It has been reported in different forums when using the TurboTax Desktop version on macOS. It signifies that the printer cannot interpret a specific font (likely a "Sans-Serif" variant) being sent by the software.
A suggestion found in an Apple discussion group: Install the latest, free Adobe Acrobat Reader DC, open the PDF, and print from there to see if Adobe's more current PDF support resolves this issue. There are certain types of PDF that Apple's Preview application does not handle properly.
**Mark the post that answers your question by clicking on "Mark as Best Answer"