After you file

I prepared my own taxes through Turbo Tax. I agreed to have the fees taking from my refund. Normally they will take the fees from your Federal tax refund. However I received my state taxes back first. Turbo Tax took the fees from state which was fine. Later I received my Federal taxes back. The charged me again. I called to get this resolved and was offered a partial refund back. How you going to make and error and offer me partial reimbursement?

I used Turbo Tax for years, I will not use this company again as I have no trust in them, and feel they stole from me, and nothing Im able to do about this.

They have lost my business and if you do continue to do business with them, please be aware of those aggressive actions they take.

Good Luck