I followed the directions above and now I can no longer log into my account. The message I get is: "We got your request to delete your data. You won't be able to sign in to while we're working on it. This could take around 45 days." I had to create a new account with a different email and now I can't even access anything on my old account.
This is completely absurd. 45 days to delete documents and I can't access my account while your delete the data? And it takes 45 days to delete data? What kind of company is this? It's hard to believe this is Intuit, which is a public company. This seems like a scam and I'm guessing I'm not the only one who is shocked at how terrible TurboTax online is. You don't provide any way to delete documents, unless you ask to delete all your data, and then if you ask that you get locked out of your account? Ultimately, I was forced to use Turbotax online, as you no longer provide any support for certain versions of Windows for the desktop version. Honestly, I don't see how I could ever trust Intuit again and I would recommend that nobody use the online service. It's a total disaster and completely unsecure.
