I am seeking assistance with repeated processing errors embedded in the 2025 version of Intuit Turbo Tax Deluxe.
Three times I submitted my Federal and State tax returns using Turbo Tax Deluxe (desktop). Within 24 hours I received emails from Turbo Tax informing me my returns were rejected due to "processing errors."
When I access Turbo Tax to fix the errors, the “Help Me Fix It” feature notified me the specific error would be corrected on the following Friday (February 28, March 6 and March 13 respectively). Then I was notified I could fix the error and resubmit my returns.
After four weeks, three submissions, three rejections, and countless hours on the telephone with the Customer Service Representatives and Resolution managers, I am no closer to completing my tax returns. Worst, I no longer trust the data therein. Yikes!
What recommendations does the Community have to rectify this issue or redress it with Intuit Turbo Tax? Thank you.
