I'm in the same boat as many, it seems, but have not been able to find an answer. I bought Premium TurboTax from Costco and came home to download it. Eventually, it informed me that my laptop does not support TurboTax because I'm operating on Windows 10. They require Windows 11. It told me I could go online and start a return and use my license code. Taxes are done and ready to file, but I haven't paid the additional $199.00 (!!!) they want before I can file. I cannot find a way to put in my already-paid-for license number. Is this a rip-off or what? I'm on hold hoping someone at TurboTax will answer and help me. The hold time is estimated to be 45 minutes . . . Thanks in advance for any assistance.
