After you file

Then don’t claim to offer something you clearly have no intention of providing. Ya know, since you don’t have control of anything. 

Sbtpg says my advance was repaid on 2/20. That tells me the service TT chooses to use is holding our money. They can hold it from thousands of people and collect some nice interest for days and days.  

this is why after many years of using Turbo Tax, I and choosing to use another provider for taxes. The last two years, customer service has declined to almost no. Existent and y’all get away with making claims for features that you never actually provide. You get away with it because each program in your system, TT, CK, SBTPG, all have varying dates. This way you can claim you met the requirements. 
not giving TT another dime in the future.