Pending e-file and "where's my refund" information does not match records?

I E-Filed February 10th,  originally it said I will get an update February 12th. That

Date has since disappeared and my return just says pending. When I check where's my refund, it says the information i put in doesn't match their records. 

 

How do I find out if my efile was even transmitted from turbo tax to IRS?