5 day early return with credit karma

I checked the where's my refund tool it says my deposit date is Feb 24. I have credit karma so I went with 5 days early option. It is the 21st and I don't have my refund and credit karma says no pending deposits and that I should reach out to turbo tax. Due to turbo tax still showing wrong information on the credit karma tracker since its updated by turbo tax. There was no issues with my taxes the amount never changed I use a bank turbo tax partners with so confused on how I don't have it yet.