RobertB4444
Expert Alumni

After you file

This is not a common error, this appears to be a problem with your connection to the software.  Here are some very simple steps that you should try and then come back here and post if none of those work.  

 

First, if you haven't already done so please restart your computer.

 

Second, clear your cache and delete your cookies.  Here's how to clear your cache.  Here's how to delete your cookies.

 

Third, try a different internet browser or different computer.

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