Rainy3847
New Member

Late refund from TT w/o reasonable explanation

Anyone else not getting a reasonable explanation as to why IRS transcripts show as 846 refund issued but TT not posting deposit? 
Everything on my transcript shows as it did last year when I received my direct deposit from IRS to Chime. This year, I even filed earlier and still not deposited yet. 
Seems very odd that TT doesn’t have access to transcripts when other tax preparers do. 
Customer service has gone down hill since I started using TT 8 years ago. Won’t be using it again.