After you file

I'm a long term TT user.  It has slowly deteriorated the past few years but this 2025 version is horrible. If I could return it I would.  I will attempt to struggle through, if I am successful it will take me hours longer than usual.  There are some thing AI or FAQ's have yet to handle better than humans.   If I could get to a human I might be able to get an answer to the road block TT has planted squarely in the road of my progress.