"I had a similar experience with the 2024 Premium version. I ended up paying more in taxes, and my refund wasn’t deposited directly into my bank account because TurboTax doesn't prompt for banking info when it initially calculates that you owe money.
I struggled for several months, spending frustrating hours on the phone trying to reach the IRS, which felt nearly impossible; just to get my refund sent via check. All of this happened because of an error in TurboTax's calculations. Has anyone had success getting a refund from TurboTax for the cost of the software itself?
The worst part is there is no way to proactively enter the bank information, irrespective of whether you owe or get a refund. A flaw that costed me so much pain making me even sick of it. Do anyone have an experience of other software vendors who don't have this limitation. That information will be helpful because I want to switch to another.. Thanks
