No need, the live help that was paid for has no answers either, seems to be a lot of copy paste replies, and they have no solution to the refund advance. Not being attached to my taxes that were filed. I’ve filed a complaint for investigation. I WILL NEVER USE TURBO TAX OR ITS AFFILIATES GOING FORWARD. This company gave false pretenses for a refund advance that was never properly processed with intent to gain business to benefit the company rather than the client.
