I feel like the refund advance is being falsely offered and advertised this yr to get people to use this program and once you done all the work and get to the end it’s not offering it at all only the 5 day early Credit Karma option. I am not new here used Turbo Tax last 3 yrs to file and have had it deposited into my active Credit Karma checking acct every single time (which I opened1st yr I filed to get the advance) and have to this day bc my pay check and all go there. I was not offered the advance this yr despite being a repeat customer and having an established and active Credit Karma acct. I assumed it was bc maybe my refund was not enough despite it was well over the minimum $500 that is advertised to get the advance so my sister who also uses turbo tax to get the advance who has a child and all applied and her refund was almost $7,000 and she was also not offered the advance (despite being a returning customer and having established Credit Karma acct) but once we were done with it all which took a good 1-2 hrs I wasn’t starting over somewhere else. But my 3rd sis who has used Turbo tax has 3 kids was getting almost $9,000 in a refund and being a returning customer with an established Credit Karma account was also not offered the refund advance, but she didn’t go ahead and file. She deleted hers went to Jackson Hewitt and got $3500 advance within 10 minutes. There’s no way three separate people getting three totally different refunds that are returning customers with established credit karma accounts and not one of us was offered the advance?? There is no way. Then I see people that are NEW customers that are being offered the advance and being told they are “pre-approved” but a final decision won’t be made until AFTER they completely file and then they’re being denied once they go ahead and file. But yet we ARE ALL getting charged the $89 to file bc it’s free to calculate but it’s no longer free to actually file. This will be my last year using TurboTax and it will be my sister sisters as well. We will be following our baby sister and go into another place that when they offer the advance they actually give it and it’s not maybe or pre approved then denied once it’s to late to change.
