@ lmkfdk wrote:
I had already tried all your suggestions to search my computer and my OneDrive storage. The tax returns are not there. Why would I not have my saved pdf tax files that were there before? I have always saved as PDF's in all my prior Turbo Tax programs. All but 1 return is missing. I'm not sure what else to do. I did mail a request to the IRS for my 2024 tax return.
Sorry you are having that issue. I've seen it happen to users a small number of times, but I don't know why it happens or what else to suggest. I presume you did also check the Recycle Bin, since you said "tried all" suggestions. You can see if anyone else responds in this thread, or if you wish to discuss it with TurboTax Support to see if they suggest anything else, here's how to reach them:
https://ttlc.intuit.com/turbotax-support/en-us/contact/
Since I've seen this happen to a few other users in this forum over the years, I make a point of saving a backup copy of my current in-progress *.tax2025 data file to a thumb drive after every work session. And when my return is finished and filed, I save backup copies of both the tax data file and PDFs to external storage, too. I usually save a PDF "as filed", and a PDF with "all forms and worksheets." These files also need to be safeguarded against hacking, computer theft, etc. since they contain a lot of sensitive personal info.
